Terms of service

Terms of service

OVERVIEW

This website is operated by Clovia. Throughout the site, the terms “we”, “us” and “our” refer to Clovia. Clovia offers this website, including all information, tools, products, subscriptions, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein or available by hyperlink.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

1. ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your state or country of residence
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any applicable laws or regulations while using our services
  • You will not transmit any viruses, malware, or harmful code

Any breach of these Terms may result in immediate termination of your access to our services.

2. PRODUCTS & SERVICES

Clovia offers consumable wellness and lifestyle products through one-time purchases and subscription-based services.

We reserve the right to:

  • Limit the sales of our products or services to any person, region, or jurisdiction
  • Limit quantities purchased per order
  • Modify or discontinue products without notice
  • Refuse service to anyone at any time for any reason

We make every effort to display product information accurately. However, we do not guarantee that all descriptions, images, pricing, or other content are always error-free, complete, or current.

3. HEALTH & PRODUCT DISCLAIMER

Clovia products are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this website is for informational purposes only and should not be considered medical advice.

You should consult a qualified healthcare professional before using any consumable product, especially if you:

  • Are pregnant or nursing
  • Have a medical condition
  • Take prescription medication
  • Have allergies or sensitivities

By purchasing and using our products, you acknowledge that you do so at your own discretion and responsibility.

4. SUBSCRIPTIONS

Certain products may be offered as recurring subscriptions.

By purchasing a subscription, you authorize Clovia to automatically charge your selected payment method at the recurring interval chosen during checkout.

Subscription terms:

  • Subscriptions renew automatically unless canceled before the next billing date
  • Billing frequency may vary depending on the selected plan
  • You may cancel your subscription at any time through your account or by contacting support
  • Cancellations apply to future billing cycles only
  • Orders already processed or shipped cannot be canceled

Clovia reserves the right to modify subscription pricing, packaging, or benefits at any time.

5. 365-DAY MONEY-BACK GUARANTEE

Clovia offers a 365-Day Money-Back Guarantee only under the following conditions:

  • The item arrives damaged or defective
  • The package is lost or never delivered
  • There is a verified issue confirmed by our support team via email

For subscription purchases, the guarantee applies only to the most recent billing and delivery cycle.

Due to the consumable nature of our products, we do not accept standard returns or exchanges for opened, used, or unwanted items.

All refund and guarantee decisions are made at the sole discretion of Granata after review of the claim.

For assistance, contact:
info@tryclovia.com

6. SHIPPING & DELIVERY

Delivery times are estimates only and are not guaranteed.

Clovia is not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Incorrect customer information
  • Circumstances outside our control

Customers are responsible for providing accurate shipping details at checkout.

If a package is returned due to an incorrect address or failed delivery attempt, additional shipping fees may apply.

7. BILLING & ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all transactions.

We reserve the right to:

  • Refuse or cancel suspicious orders
  • Limit quantities purchased
  • Restrict orders that appear fraudulent or abusive

If we modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.

8. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Videos
  • Text
  • Graphics
  • Website design

is the property of Clovia and may not be copied, reproduced, distributed, or exploited without prior written permission.

9. PROHIBITED USES

You may not use the website or its content:

  • For unlawful purposes
  • To violate regulations or laws
  • To infringe intellectual property rights
  • To harass, abuse, or discriminate against others
  • To upload malicious software or code
  • To interfere with the security or functionality of the website

We reserve the right to terminate your use of the Service for violating any prohibited use.

10. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

Clovia does not guarantee that:

  • The service will be uninterrupted or error-free
  • Results obtained from products will meet individual expectations
  • The website will always be secure or available

Your use of the service is at your sole risk.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Clovia and its owners, employees, affiliates, suppliers, or partners shall not be liable for any:

  • Direct or indirect damages
  • Loss of profits or revenue
  • Health-related issues
  • Misuse of products
  • Data loss
  • Incidental or consequential damages

arising from the use of our products or services.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Clovia from any claim, liability, damages, or expenses arising from your breach of these Terms or misuse of our services or products.

13. GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which Clovia operates, without regard to conflict of law principles.

14. CHANGES TO TERMS

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes become effective immediately upon posting to this page.

It is your responsibility to review these Terms periodically for updates.

15. CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

Clovia
📧 info@tryclovia.com